Privacy Statement

This Privacy Statement (“Statement”) describes what and how Pureport, Inc. (“Pureport”, “we”, “our”, and “us”) gathers and how we may use personal information. This Statement applies to: (i) users of the website www.pureport.com (the “Site”); (ii) users of Pureport services and related offerings that reference or link to this privacy statement (the “Service(s)”); and (iii) information gathered from visitors to websites using the Services. (i), (ii) and (iii) individually and collectively are referred to as “User(s)” or “you”. It also describes your choices regarding use, access and correction of your personal information. The use of personal information we collect shall be limited to the purposes of providing the Pureport services and related offerings for which the user has engaged Pureport.

Personal Data

Pureport does not sell Users’ personal information.

The security of your personal information is important to us. We follow generally accepted standards to protect the personal information submitted to us, both during transmission and once it is received. We use Transport Layer Security (TLS), the industry standard, for encrypting all personal information, including name, address and credit card numbers. If you have any questions about the security of your personal information, you can contact us at legal@pureport.com.

Information We Collect or Receive

We only collect, use, share, store, or otherwise process your personal information when we have an appropriate basis. For example, we may process your personal information as necessary to provide services that are subject to terms you have accepted, such as our end user license agreements or service terms and conditions. We may process your personal information when necessary to comply with legal obligations or for purposes of pursuing legitimate interests (such as providing products and services, preventing fraud, enforcing legal claims, and security purposes), if doing so is consistent with your rights and appropriate to the context, such as providing Services, the Site, performing internal analytics, and conducting reasonable monitoring of your use of our Site or Services to prevent misuse of our Site or Services and fraud. Additionally, we may, in certain cases, ask you for your consent for certain processing of your personal information.

We collect personal information through the Site and websites using the Services, such as name, address, email address, phone number, ip address, username, password, billing and other information a User provides. We also collect and receive information as described in the section on Tracking Technologies, below. By downloading our content you are subject to future marketing by Pureport. 

We may use this information to:

  1. operate, maintain, and improve the Site and Services.
  2. respond to comments and questions and provide customer service.
  3. send information including confirmations, invoices, technical notices, updates, security alerts, and support and administrative messages.
  4. link or combine user information with other personal information.
  5. communicate about promotions, events, and other news about services offered by us or selected partners (you may always opt out).
  6. protect, investigate, and deter against fraudulent, unauthorized, or illegal activity.
  7. We also use information as described in the section on Tracking Technologies, below.

We will only use this information for the purposes for which we collected or received it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If we need to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.

Sharing of Personal Information

We will only share personal information:

  1. for legal, protection, and safety purposes. This includes: (i) as required by law, such as to comply with a subpoena or similar legal process, investigate fraud, or respond to a government request (ii) protecting the rights and property of Pureport, our clients, Users, and others, including enforcing our agreements, policies, and AUP; (iii) in an emergency, including for the safety of our employees, Users, or any person. If Pureport is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our website, of any change in ownership, uses of your personal information, and choices you may have regarding your personal information.
  2. with those who need it to do work for us. For example, third party companies to process payments. We do not store full credit card numbers or personal account numbers. These companies are authorized to use your personal information only as necessary to provide these services to us.
  3. with consent.

Anonymous Aggregated Data

Pureport may aggregate and anonymize data from individual Pureport Services and utilize it to further secure other Pureport services and clients. We may utilize this anonymous data to build further security into each Service we deploy for our users. None of the data identifies any individual. For example, we monitor DDoS attacks at the network edge and utilize that data to protect other Pureport clients or Users from DDoS attacks. We may assemble this data and provide it to an external party in an anonymized format, maintaining that our Users’ and their visitors’ personal information will never be attached to or included in such data. We utilize this log data to detect and block new threats on the Internet.

Tracking Technologies

Pureport and its partners use cookies or similar technologies to analyze trends, administer the website, track users’ movements around the website, provide fraud prevention and security services to our Clients, and to gather demographic information about our user base as a whole. Users can typically remove and reject cookies from our Site with its browser settings. Many browsers are set to accept cookies settings are changed. If you remove or reject the cookies, it could adversely affect how our Site and Services work.

“Cookies” do not tell us name, email address or passwords of a User. When a User visits the Site, we may use the computer’s cookies to provide a more personal and interactive experience. To improve and secure the Services we provide to Users, we may place cookies on websites of a User using the Services. One example is continually improving the identification of potential security threats to a User’s website. We do not store unobscured personal or private information in a cookie.

Log Files

As is true of most websites, we gather certain information automatically and store it in log files. This information may include internet protocol (IP) addresses, computer operating system type, browser type, browser language, the website a User visited before browsing to our Site, pages viewed, how long a User spent on a page, access times and information about use of and actions on our Site to analyze trends in the aggregate and administer the Site.

Information Choices and Access

If we send any marketing emails, we will tell you how to “opt-out.” If you would like to discontinue receiving this information, you may update your email preferences by using the “Unsubscribe” link found in emails we send to you or by contacting us at legal@pureport.com. If you opt out, we may still send non-marketing emails including account-related or business communications.

Retention

We will retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Links to Third-Party Websites

Our website includes links to other websites whose privacy practices may differ from those of Pureport. If you submit personal information to any of those websites, your information is governed by their privacy statements. We encourage you to carefully read the privacy statement of any website you visit.

Contact Information

For comments or questions about this Statement please submit a ticket to our support team through the Pureport Console or email us at legal@pureport.com.

Pureport, Inc.
305 Church at North Hills Street
Suite 1130
Raleigh, NC 27609

Changes to the Privacy Statement

We may change or update this Statement at any time. If we do, we will change the Last Updated date and promptly post it on the Site. If we make any material changes, we will notify you or our Client by email (sent to the e-mail address specified in your account) or by means of a notice on this Website prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.

Pureport’s privacy statement was last updated on October 19, 2020.